An ITSM Assessment is what you make it.

There are real, tangible things you can do to ensure success before you begin, nine of them to be exact.

This kit walks you through each step from top to bottom, including:

  • Order of operations
  • Who should (and shouldn't) be involved
  • How to define success and create a roadmap to get there
  • How to get buy-in from all levels of your organization
  • How to keep the scope from running off the rails


It's practical advice from people who've been performing these assessments for years. And it's free - just for you.