Your Comprehensive guide to it service costing
Truly figuring out how much your IT services cost goes far beyond counting widgets. It can be a complex process, but if you get it right, you'll lay the groundwork for positioning IT as a strategic partner to the business - not just a cost center.
The guide includes:
- An overview of IT service costing
- How to define services and allocate them
- Cost accounting
- Service costing examples
- Ten common mistakes
Plus TWO (very thorough) templates: One for telephony, one for VM, but you can use them for anything - we won't tell.