ITIL 4 Complete Guide

ITIL 4 is a major overhaul of the tried and true ITSM Best Practice framework. Here's your ITIL 4 Complete Guide for what's new and changed since ITIL v3. 

From the origins of the ITIL framework to a breakdown of the new concepts and exams, this 18-page guide includes everything you need to understand what's what in ITIL 4.

Topics include:

     •  How ITIL 4 is different from ITIL v3

     •. Every concept and practice in ITIL 4

     •. How and when ITIL 4 is being released

     •. What the ITIL 4 certification path looks like

     •. How ITIL v3 certifications transfer to ITIL 4

     •. How the ITIL 4 exams are structured

        ...and much more!

Download our complete guide to ITIL 4.